We ship worldwide. International shipping fees apply and will be calculated and shown at checkout before payment is completed.

Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed (excluding weekends and public holidays).

Estimated Delivery Time
Delivery time depends on the destination country and the courier service. Estimated transit times are provided at checkout or in your shipping confirmation, but actual delivery may vary due to customs clearance, local delivery conditions, weather, or other factors beyond our control.

Customs, Duties & Taxes (International Orders)
International shipments may be subject to customs duties, import taxes, or additional fees charged by the destination country. These charges are the customer’s responsibility unless otherwise stated.

Shipping Address Accuracy
Please ensure your shipping address, recipient name, and contact details are correct. We are not responsible for delays, failed delivery, or additional costs caused by incorrect or incomplete addresses.

Tracking
Where available, a tracking number will be provided once the order has been shipped.

Damaged, Missing, or Incorrect Items
If your order arrives damaged, incomplete, or incorrect, please contact us within 7 days of delivery and include your order number and clear photos of the package and items.

---

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Information We Collect
When you place an order or contact us, we may collect information such as your name, phone number, email address, billing/shipping address, and order details. Payment is processed through our payment gateway provider/bank.

How We Use Your Information

We use your information to:

• process payments and fulfill orders
• arrange shipping and provide customer support
• send order confirmations and shipping updates
• improve our products, services, and website
• comply with applicable laws and regulations

Payment Security
We do not store full card details on our website/servers. Payments are processed securely by our payment gateway provider/bank.

Sharing of Information
We may share your information only as necessary with service providers involved in order fulfillment (e.g., payment processors, shipping/courier companies) or when required by law.

Data Retention
We retain personal data only as long as necessary to provide our services, fulfill orders, and comply with legal obligations.

Your Rights
You may request access, correction, or deletion of your personal data where applicable by contacting us.

Contact
For privacy-related questions, please contact us at: contact@thefoolspeakeasy.com

---

Refund & Return Policy

We want you to be satisfied with your purchase. Please review the conditions below.

Return / Refund Eligibility

You may request a return or refund if:

• you received the wrong item, an incomplete order, or a defective/damaged item; or
• the item is unused, in its original condition, and in original packaging (where applicable), and the request is within the return period.

Request Period
Return/refund requests must be submitted within 7 days of the delivery date.

How to Request a Return / Refund

To request a return or refund, please contact us by email at contact@thefoolspeakeasy.con and include:

• order number
• customer name and contact number
• reason for the request
• photos/videos showing the issue (for damaged, defective, or incorrect items), including packaging labels if possible

Return Shipping Costs

• If the issue is due to our error (wrong item, defective item, or item damaged in transit), we will provide instructions and cover return shipping or offer an appropriate solution (replacement/refund) depending on the case.
• If the return is due to a change of mind (if accepted), the customer is responsible for return shipping costs and any shipping fees originally paid are non-refundable.

Refund Method and Timing
Approved refunds will be issued to the original payment method. Processing time is typically **7–14 business days**, depending on your bank/payment provider. Any bank charges, currency conversion fees, or third-party fees (if applicable) are non-refundable.

Non-Returnable Items (if applicable)
Some items may not be eligible for return (e.g., customized/personalized items, digital products, hygiene-sensitive items). If applicable, these will be clearly stated on the product page.